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Regulatory Information

At Pharmaease, we are committed to delivering the highest standards of clinical care and technical excellence in line with the General Pharmaceutical Council (GPhC) requirements.

Our Services

We specialise in providing prescription-only medicines and weight management treatments for adults living with obesity, typically defined as a Body Mass Index (BMI) of 30 or above. To ensure safe and effective prescribing, every client must complete a detailed medical questionnaire. This assessment mirrors the questions you would expect in a face-to-face consultation with a doctor.

Our prescribing team may occasionally request additional information to confirm that treatment is appropriate, effective, and safe. In certain circumstances, you may also be asked to attend a video consultation with one of our prescribers before a prescription can be issued.

Patient Verification and Safety

To protect your health and ensure compliance with regulatory standards, we require a two-step identity verification process. This includes your consent for our prescribers to access your Summary Care Records at the point of purchase, together with verification through NHS-approved PDS (Personal Demographics Service) sync functionality.

Our services are available only to adults aged 18 years and over. Full details are set out in our Terms and Conditions.

How It Works

You will first complete our secure medical questionnaire online. A registered prescriber then reviews your health profile to confirm suitability for treatment. In some cases, a video consultation may be required to support safe prescribing. Once approved, your medication is dispensed the same day and shipped in discreet, temperature-controlled packaging to preserve product quality.

Prescribing and Dispensing

All prescriptions issued through our website are managed by Nationwide Healthcare Solutions Ltd, Company Registration No. 07278785. Unless otherwise stated at the point of sale, medications are dispensed by Nationwide Healthcare Solutions Ltd trading as Pharmaease, registered at 172 Willows Lane, Bolton, BL3 4BU. The company is registered with the General Pharmaceutical Council (GPhC) under number 9010200.

Our Superintendent Pharmacist is Mr. Muhammad Rafiq, GPhC No. 2065278.

Compliance Statement

Pharmaease operates under strict governance in accordance with the GPhC Standards for Pharmacy Professionals (2017) and the Standards for Chief Pharmacists (January 2025), which emphasise strategic leadership, workforce development, safe delegation, and robust governance .

Our Superintendent Pharmacist provides professional leadership and oversight to ensure that all pharmacy services are delivered safely, effectively, and in the best interests of patients. Prescribing and dispensing activities are conducted in compliance with all applicable legislation and professional standards, and patient confidentiality, safety, and clinical effectiveness remain central to every decision.

This commitment ensures that every stage of your treatment journey meets the highest standards of professional pharmacy practice in the United Kingdom.

Pharmaease